Total Transportation Solution - Tropical North Queensland
Airport Transfers - Private Charters - Daily Services - Limousines - Tours
Cairns Airport - Port Douglas - Palm Cove - Cape Tribulation

All reservations are taken on your behalf and passed onto the transport office of you chosen office/area.

ALL reservations are NOT confirmed until the status of the reservation shows confirmed. Reservations are confirmed by the local office/region. At that time the status of the reservation(s) is updated online. If reservations are not confirmed by the local office the passenger/customer is notified using any available contact details provided on the reservation and all monies returned.

All values displayed are subject to change without notice. Monies collected will be paid as a credit towards your chosen reservation. Additional monies for any services are payable directly to the office/region at the time of reservation change. Any surplus of funds after service will not be refunded unless prior arrangement is made directly with the transporting office/region.

Any amendments to your reservation are subject to refusal within the 72 hours of reservation this may depend on circumstances. Reservations are based on time and time is stated on the booking. Additional waiting time may be charged and will be payable direct to the chauffeur if waiting is additional. Tolls are not included and are payable direct or to the chauffeur at the time of occurance.

Levis and surcharges may be charged and may occur without notice. All additional charges are payable direct to the local operator or direct to the chauffeur at the time of request.

Any negotiation directly with any individual office/region may not result in accurate information being held online. Sun Palm Transport will not be held responsible for any reservations directly made with individual office or regional office.

Online reservations are subject to online bank transactions to finalise the reservation. Other methods of payment are available. Other forms of payment will be slower and time should be taken for payment to be completed at least 72 hours prior to the date of reservation.

Sun Palm Transport will cancel unpaid reservations falling within 72 hours of their reservation date. No attempt will be made to contact the passenger regarding their failure to pay prior to the 72 hour time limit.

All your details are kept private and confidential. No personal details will be published to outside agencies. Sun Palm Transport will use the information to execute your reservation using Sun Palm Transport or Sun Palm Transport affiliate offices or selected office/region of your reservation in order for to be executed.

Sun Palm Transport does not collect credit card details of any transaction. All credit card transactions are conducted directly through the eWay Gateway and is secured using the industry standard Secure Socket Layer (SSL) technology. Customer's credit card and personal details are encrypted when transmitted over the internet.